Sales

Marketing

Operations & Customer Services

Experienced and motivated sales teams covering all regions

Innovative sales strategies

Weekly and monthly reporting

Expert knowledge of the local market

Continually raise awareness of the airline in the market

Creative and imaginative mail shots to extensive databases of freight clients

Regular corporate and promotional events

Close liaison with key trade publications via press releases and advertising

Efficient and experienced cargo operations staff

Full working knowledge of special cargo requirements

State of the art technology and booking systems

High standard of customer service

24/7 Duty Managers

Handling & Trucking

Finance & Administration

IT & Communication

Close liaison with handling and trucking companies to ensure high quality service levels

Our buying potential provides cost-effective solutions

Monitor handling and trucking companies to maximise revenue

Import handling and administration

Warehouse and trucking supervision

Long established relationships with all local handling  and trucking companies

All supplier and airline invoices centrally controlled

Full participation in IATA CASS

Punctual and accurate payments on agreed dates

Claims and correspondence dealt with promptly  and according to airline procedures

Financially sound organisation

Considerable investment in IT equipment and software

State of the art reservations system provides a comprehensive range of services including reservations,  track and trace information and      airline statistical reports.

Fully integrated finance system